Scrolling is Painful Enough REDUX

One of my first posts was in regards to custom scrollbars - a way that designers can take an already cumbersome interaction and turn it up to 11.

With the release of Office 2008, I had a quick visit over at Mactopia, Microsoft’s Mac homepage which received a recent revamp. Clicking on each Office product kicks off a Flash movie. During the movie, different areas of the screen activate depending on which feature is being discussed. I had a look at the Entourage video.

This is something I’ve never seen before.

The extreme ends of the scrollbar aren’t anchored. The entire thing moves when you drag it. I thought the interface was broken when I picked it up.

Why go to all this effort when they could have just used a few more vertical pixels and shown the entire paragraph? My guess is the designer valued uniformity and alignment of the text blocks over functionality. Nope, take a look at the full row of text.

They aren’t uniform to begin with.

“Well Rob, there was probably a lot of scrolling and it would have really knocked things out of whack.” Actually, there’s about 10 pixels worth to scroll, if that. The initial viewport obscures about half a line of text.

I’m amazed how we find new and interesting ways to abuse scrollbars.   I hope the irony of that section’s name (”Tame the Chaos”) isn’t lost on anyone :)

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