Comments on: It’s Our Problem, Never Theirs http://www.allaboutbalance.com/its-our-problem-never-theirs/ Usability Advice and Critiques by Rob Slifka Fri, 21 Nov 2008 11:23:34 +0000 http://wordpress.org/?v=2.6 By: Adam http://www.allaboutbalance.com/its-our-problem-never-theirs/#comment-26 Adam Thu, 15 Nov 2007 22:53:35 +0000 http://www.allaboutbalance.com/index.php/its-our-problem-never-theirs/#comment-26 I think the insult to injury is the "Thanks!". "Thanks!" always has a tone of "I'm knowingly covering up for some deficiency on my end". In this case, it's giving a very enthusiastic thank you to the user for doing their work. It also implies that the work is not optional, since you normally only say thank you after an action, or before one that is expected to happen. I think the insult to injury is the “Thanks!”. “Thanks!” always has a tone of “I’m knowingly covering up for some deficiency on my end”. In this case, it’s giving a very enthusiastic thank you to the user for doing their work.

It also implies that the work is not optional, since you normally only say thank you after an action, or before one that is expected to happen.

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